Clint - thank you for sharing this great feedback about your experience with us. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole AutoFarm Buick GMC sales team would like to thank you for coming in and we hope to see you again in the near future.
This dealership came highly recommended by an aquaintance. They couldn't have treated me any nicer! As a woman buying the vehicle for myself, they took me very serious and bent over backwards to please me.
Thank you for taking the time to share your feedback, Randy. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again for scheduled maintenance down the road. Thanks!
Thomas, the Service Manager, has been very accomodating trying to figure out a few issues with the front end of my truck, (loose steering and a rattling noise) and a ticking noise in the transmissin when pulling through a drive through. Although the steering seems to be working better I still have the rattle and the ticking noise in the transmission. I hope we can get that fixed at a later date. Thomas told me he would keep me informed of any TSB that may be published and get me back in to address the problems listed.
Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At AutoFarm Buick GMC, we value our customers and we look forward to seeing you on your next visit.
Everyone was very accommodating and worked with my timeframe and really listened to what I was wanting. Plus, I like to be sold on the quality and benefits of a company. I asked them to sell me on GMC, and they did that in a non aggressive way, which was refreshing.
The sales rep was very helpful and accommodating during the process. However, there was a lot of confusion while the finance dept was calculating the payments, etc. After a few iterations, the numbers were finally accurate. The trade-in process for my vehicle was seamless and hassle free. One concern is that I was promised all-weather mats but I have not received them yet. I was told they would be mailed to me by the sales rep but I highly doubt this will happen. Also, I noticed a large scratch on the wheel after I left and returned to the dealership to show them . The sales rep told me it wasn't a big deal and didn't offer to fix it or resolve the concern. I was disappointed about that and felt they didn't care since the sale was already done.
Casey, we sincerely appreciate your feedback. Each employee is a valued member of the AutoFarm Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Kolby, we sincerely appreciate your feedback. Each employee is a valued member of the AutoFarm Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Had a great experience with Scott my Salesperson as well as Steve the General Manager. Both were very accomodating and worked hard to earn my business. Also had a great experience with Thomas in Service and Terry in Parts when ordering and installing a few added accessories to the unit.
Thanks Auto Farm for the new truck....
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the AutoFarm Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!